Before We-Capture we were using cameras and SD cards, our staff were hard on the gear and the cost of replacement cameras was high. We-Capture has saved that expense and our staff really embraced the app based programme.
Real time freight identification has meant staff are actually taking accurate photos rather than just snapping away at nothing
Getting photos emailed to the client direct has saved valuable time for our customer service teams, not having to firstly upload photos into folders and then go looking for them when required.
Customer enquiries on missing freight are effortless now with the ability to see the time stamp on photos, then track that freight through the depot on our CCTV meaning potential claims are closed off quickly and efficiently.