It’s not a good feeling when a customer accuses you of damaging their car when it’s in for a service, especially when they’ve just spent $50k+ buying it six months earlier! We know most of the time it wasn’t your fault – your crime was cleaning the car and showing up every little scratch! However, it doesn’t make the issue or that awkward feeling go away.
- Cover yourself and your staff against being wrongly accused of damaging customer vehicles.
- We-Capture makes it super simple to reference, take and store photos of vehicles booked for service or repair.
- Use We-Capture to record condition of your courtesy cars and get customers to digitally sign and agree before going out.
- What about vehicles arriving damaged off transporters? We-Capture records and can instantly share photos of damaged vehicles, beating the transporters deadlines for reporting.
- Bring back transparency to relationships with your customers and your service providers.
DEVELOPED FOR EASE AND SIMPLICITY
We help set up your own customised version of the app, including your own photo sequence. Training your team takes around 10 minutes flat!
Using the We-Capture app on a smart device, any number of photos can be taken of anything in the workplace
Photos can then searched or shared easily from both a PC and your smart device
No need for setting up files or folders, photos are referenced and stored securely on-line
- Customisation of your app and training
- As many photos as required
- App loaded to multiple devices
- Multi access to stored photos
- Ongoing innovations and updates
- Email and Phone Support